- Information Collection: SnapTickets respects user privacy and collects only necessary information for event management. This may include personal details, payment information, and event preferences.
- Use of Information: Collected data is used for event-related purposes, such as ticketing, communication, and analytics. SnapTickets does not share or sell user data to third parties.
- Security Measures: We implement robust security measures to protect user information. Encryption and secure servers are employed to safeguard data integrity.
- Cookies: SnapTickets uses cookies for an enhanced user experience. Users can manage cookie preferences through their browser settings.
- Third-Party Links: The platform may contain links to third-party sites. SnapTickets is not responsible for the privacy practices of external websites.
- User Control: Users have the right to access, modify, or delete their personal information. Contact support for assistance.
- Policy Changes: SnapTickets may update the Privacy Policy. Users will be notified of significant changes.
Refund Policy
- Eligibility: Refunds are issued only in cases of event cancellation, rescheduling, or if explicitly stated by the event organizer.
- Request Process: Users must submit refund requests (through email contact@snaptickets.net) within the specified timeframe of 3 days. Requests are processed within a reasonable time.
- Event-Specific Policies: Some events may have specific refund policies. Users are advised to review event details before purchase.
- Processing Fees: Processing fees (9% of ticket amount) may be non-refundable. Users are notified of applicable fees during the refund process.
- Denied Entry: SnapTickets is not responsible for denied entry due to user misconduct or failure to comply with event policies.
- Currency: Refunds are issued in the same currency as the original transaction.
- Policy Changes: SnapTickets reserves the right to update the refund policy. Users will be informed of significant changes.
These policies provide a clear framework for users interacting with SnapTickets, ensuring transparency, security, and efficient support services.